Conflict Management Coaching

Conflict management coaching is a process in which a trained coach supports and helps an individual to deal with specific conflict situations and to become competent in managing disputes. Conflict management coaching is voluntary and confidential enabling people to gain insight in examining their own contribution to conflict and the choices available to them. Conflict management coaching is particularly useful as an early intervention strategy, in situations where parties may not be ready or able to bring the conflict into the open, or where there are habitual patterns of destructive conflict. Conflict management coaching can be used to prepare people to engage more effectively in negotiation, mediation and relational conflict. Conflict Management Coaching Workshop: Conflict management coaching workshops are limited to 9-12 participants to ensure individual attention and focused learning. Participants will:


  • Identify the unique principles and methods of conflict management coaching
  • Explore the theory that underpins conflict management coaching
  • Learn the stages in conflict management coaching
  • Examine their own skills in managing conflict
  • Develop skills to be an effective conflict management coach
  • Identify pertinent assessment tools
  • Learn to apply different conflict management coaching strategies.
The workshop is highly interactive incorporating self-reflection, skill-building exercises, discussions, simulations, demonstrations and practice sessions. International Coaching Federation Accreditation: Workshop hours contribute 28 Continuing Coaching Education Units (CCEUS) approved by the International Coach Federation: 23 hours: ICF core competencies; 1 hour: Personal development of the coach; 1hour: Business development; 3 hours: Other skills and tools directly applicable to coaching.   Who should attend:
  • Human Resources Practitioners
  • Business Coaches
  • Lawyers
  • Mediators & Arbitrators
  • Business Leaders